• 14 May, 2024
  • Travel tips
  • Travomint

Does Avianca have a cancellation Policy?

Avianca does provide a flexible cancellation policy as they understand sometimes travelers need to cancel the booked flight due to uncertainties such as medical emergencies and plan changes. If you are one of those who are willing to cancel the booked itinerary then you can easily raise the cancel request either online or offline but before that, it is best to know the terms and conditions of Avianca Airline's cancellation policy so that you can avoid paying huge amount to cancel the existing reservations. To learn more details go through the following data. 

  • You will get a chance to cancel the flight tickets for free and a complete refund only if the request is made within 24 hours of purchase and have at least seven days left before departure. However, it is not applicable on non-refundable fares as the Airline does provide refunds for additional taxes only.
  • Refundable fare holders can cancel their booked flight last up to 24 hours before the departure time and get a complete refund for the ticket value.
  • If the travelers cancel last minute then the Airline is liable to charge the cancellation fee which is subject to various factors like Airfare class, departure/arrival airport, and time of booking.
  • Passengers who have booked Business class and First Class fares are eligible to cancel the booking for free but the refund will be in the form of travel credits which can be used for future travel.
  • If the passenger didn't board the flight then you need to pay the complete fare as the cancellation charges.
  • The refund process will take approximately seven working days for transactions made via cards and online payment methods but more than 20 business days for purchases made by cash and the refund will be credited in the original form of payment.

How to cancel the Avianca booked flight tickets online?

Several travelers prefer to cancel the booked flight tickets online as it is one of the most convenient methods. Travelers should know the few basic steps to raise the request which are discussed in the following information.

  • To cancel the reservations, go to the Avianca Airline official website.
  • Browse the homepage and click on the 'Manage Booking' tab.
  • Enter the booking reference code and Surname mentioned on the booked flight ticket.
  • Select your flight and then tap on the cancel icon.
  • Follow further instructions to complete the process and then approve the refund value.
  • Once the cancellation is confirmed, the Airline will send the notification to the registered email address. 

Can I cancel the Aviance flight ticket on call?

Yes, you can easily cancel the booked flight tickets on call for which the customer should dial the Avianca Airline help desk phone number +1 866 919 0081 and choose the preferred language option. Then the traveler should select the reason to call and share the booking details to proceed with the cancellation. A customer support agent will share the refund value which should be approved by the traveler. When the process is completed, you will receive a notification on the email address.