Travomint- Terms and Conditions

Welcome to the Travomint website which is located at www.travomint.com (We ,our , us) website. The main purpose of this site is to assist the customers in obtaining and providing travel-related information, availability of travel-related goods and services proffered by Suppliers and make lawful reservations with suppliers. The use of our website is completely governed by the following Terms & Conditions.

Using our site whether to make reservations or getting any travel-related information (through this Site or telephone with our call center), you are agreeing to the mentioned Terms & Conditions. Travomint reserves the right to alter these Terms & Conditions at any time without any prior notice. Each change in these terms and conditions take effect immediately. So we are advised to continue the use of the website in order to know about each thing we update in Terms & Conditions.
In case you do not agree with these Terms & Conditions or its any part, then kindly do not use our site or book any kind of travel reservations with us through our site or our call centers.

Use of the Website

There are some conditions preferred by us to use our services or website and these are listed below:

  • Your age must be at least 18 years.
  • You will agree with these terms and conditions to use this Website.
  • You will merely utilize this Website to do all sorts of travel-related activities in a lawful manner whether it’s reservations or getting any kind of information.
  • Make sure that another person for whom you are making the reservations is known about every Terms and condition.
  • Entire information provided by you on this Website should be accurate, complete and true.

WAIVER

By using this site, you are solely agreeing to irreversibly waive any kind of claim against Travomint, its subsidiaries, and any of its employees, officers, managers, directors, contractors, and agents. You specifically agree that Travomint or any of its subsidiaries, officers, agents, employees, directors, and, will not be responsible for:

  • Any delayed departure or arrival missed connections, changes in fares, and the replacement of any accommodation.
  • Any kinds of cancellation of reservations or tickets are completely beyond the control of Travomint.
  • Any kind of damage or loss to property or injury to any person which is caused due to any defect or any kind of failure performance by any Travel Supplier.
  • Any kind of responsibility which is responsible for missed flights, canceled flights, flight schedule changes done by the specific airline's carrier.

Prohibited Activities

The whole content and information described on this site are belonging to us or our service suppliers and the use of any kind of content is prohibited. You are not allowed to copy, modify, display, transfer, license, publish or sell any information, services, and products from this website. Apart from this, you agree not to:

  • Access this site and its contents for any kind of commercial use.
  • Doing any kind of fraud or false reservation.
  • Use or copy any kind of information or content mentioned on this website using any robot or other automated and manual process without our written permission.
  • Link any part of this site for any purposes without our written permission.

In case any of your reservations or account shows fraud or suspicious activity, then Travomint may cancel that particular reservation which is linked to your name, email ID and account. We can also close any account which is associated with us. Travomint reserves the right to take any require legal action and you will be legally responsible for any kind of monetary losses to Travomint.

Disputes

Travomint is always committed to customer satisfaction and we continuously work on it. In case you have any problem or dispute related to our services or others, then we will attempt to resolve every problem. But if we are not able to resolve your concern, then you may look for a claim which is explained in this section.

You will be agreed to provide us a chance to resolve any arguments or claims related to the website, our services or products, customer service agents, or our privacy policy by contacting Travomint Customer Service or +1-888-266-1699. If we are unsuccessful to resolve your claims within 60 days, then you may find relief or assistance via mediation or in small courts.

All the claims will be only resolved by binding arbitration rather than in court. However, you can state claims on an individual basis in the court which resolves small claims that too in a short period. And these claims include any claims against us, our subsidiaries, travel suppliers or profit-sharing companies and services. Those claims can also be counted which you stated even before accepting our terms of use.

LINKS

Our site provides links to other websites or advertising of other travel service providers as a convenience to you. We do not support any kind of contents of other websites or their other policies and we will not responsible for that. In case you access any other websites for any purpose, then it wills your only responsibility to read their Terms of uses or and ensure that whatever the things you download is free from any kind of virus, spyware, Trojans or other defectes.

CHANGES TO PURCHASED FLIGHTS

Any kind of changes made to the itinerary are highly restricted and complete subjected to the airlines fare rules. We do not allow making any changes after the booking is confirmed or completed for our tickets, cars, hotels, and packages do not allow any date or name changes after the booking is completed. Travomint never takes guarantee and will not be liable for, any reservations or booking made to you has been changed by the supplier's schedule changes.

CANCELLATION AND REFUND

Most of our airlines tickets, hotels, vacation packages, and other service fees are non-refundable after 24 hours of booking. All the cancellations must be done by making a phone call on our customer service agent numbers. We only accept refund requests if you have met the below terms or conditions:

  • You have processed a request for the cancellation and refund with us and make sure that it is matching the fare rules for cancellation and refunds.
  • Your reservation is not a "no show" because most of the no-show bookings are in-eligible for any kind of refund.

We are not capable to provide a time frame for how does takes it the refund request to be processed. Once you provided the cancellation request to our customer service agent, we will immediately send you an email notification about the receiving of your cancellation request. But it does not mean that this notification is the conformation of your refund as it only provides the acknowledgment of your request.

After getting your request, we will work with travel service provider's such as airlines, hotels and car-rental companies to generate a claim based on airlines and other travel service provider's rules. Once the refund has approved by the service providers, it may take some time as per their own terms or policies for refund. This entire process may take up to 60-90 days for your request to receiving credit on your statement.

Separately from the airlines and other travel service providers refund charges, Travomint will charge post-ticketing services charges, as applicable which will charge on the basis of per-ticket and per-passenger. Please note that we are always dependent on the service providers for getting the requested refunds.

OVERBOOKING OF FLIGHTS

Sometimes many circumstances come when airlines flights may be overbooked, and then chances of a seat decreases for which you have a confirmed reservation. Every airline has its rules and restrictions regarding such sort of cases and you must be checked with those particular airlines or you can also call us for further information.

Changes to Terms & Conditions

Travomint reserve the right to make any kind of changes in Terms & Conditions without notifying you. So we always request you to visit our website regularly to get rid of any kind of inconvenience that you may confront after the updating of the Terms & Conditions section.