Yes, after making the reservation for your scheduled flight with IndiGo, you are fully eligible to claim compensation from IndiGo if your flight has been delayed. Thus, IndiGo tends to offer compensation for flights that are delayed by more than two hours or flights that have been delayed by more than one hour. Therefore, Indigo Flight Delay Compensation includes meals and refreshments, a full refund for your flight ticket, an alternative flight, Hotel accommodation, and rebooking onto an alternative IndiGo flight at no additional cost.
There are different ways through which you can further proceed to request compensation for your delayed flight at IndiGo. Amongst the respective, you can pick any of your preferred modes from the following and then get compensation from the IndiGo representative.
Request for compensation over the call.
When your flight has been delayed for more than the prescribed hours, you can further speak to the IndiGo Airlines live person over the call and request flight compensation. To further understand the method of this mode, look at the points mentioned and get further updated with the following.
Send a compensation request through email.
Rather than speaking to an IndiGo Airlines live person over the phone, you can ask for delayed flight compensation via email. In the email space provided, you can write down all the necessary information and send it to "[email protected]." The airline's agent will get back to you shortly and offer you compensation. Follow up with the points as mentioned and proceed.
Speak to the agent at the counter for compensation.
You can also speak to the IndiGo Airlines live person by heading to the airport counter. You can go straight up there and request that the agent compensate you for your delayed flight. Provide your flight details and other needed information, and the agent will offer you compensation shortly for your delayed IndiGo flight.
Thus, there are the following reasons why IndiGo does not offer compensation to the passenger if the flight has been delayed for the respective options. To learn more about the following, look at the speech as mentioned and get updated accordingly.
When your flight is delayed for two or more hours, the 2-hour rule tends to apply to flight delay compensation. As per the IndiGo compensation terms and conditions, you are privileged to receive free meals and refreshments from the airline's subsidiaries at the airport. Therefore, if the delay is expected to be three or more hours, then it is considered an airline fault, and you get compensation or a full refund for your scheduled IndiGo flight.