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Philippine Airlines – Online Booking, Travel Guidelines & Routes

Philippine Airlines (PAL) was founded on February 26, 1941, and started serving passengers a month later. This is the flag carrier airline of the Philippines and also the oldest commercial airline in Asia. The headquarters are located at Lucio K. Tan Jr Center, Andrews Avenue, Pasay, Philippines. With a fleet size of 48, it covers 40 international destinations in 20 countries and 32 domestically. Philippine Airlines has an outstanding customer service team that is dedicated to serving both international and domestic flights with the same level of care. If you want to experience the amazing flight journey of Philippine Airlines and save on your ticket booking, consider using Travomint. With exceptional offers and discounts, you will also get access to luxury services. In this post, you will get to know about the Philippine Airlines Change and Cancellation, Refund, and the loyalty program. 

Philippine Airlines Hubs

Philippine Airlines has one central hub and three secondary hubs, where it operates all its functions to enhance efficiency and better manage passenger traffic and cargo shipments. With these hubs, the airline is connected to multiple destinations worldwide. Below is the list of the Philippine Airlines hubs: 

  • Ninoy Aquino International Airport (MNL): Philippine Airlines operates from Terminal 2 at this airport. 
  • Mactan-Cebu International Airport (CEB): Terminal 1 will be used by Philippine Airlines for operations. 
  • Clark International Airport (CRK): Philippine Airlines will operate from the main terminal. 
  • Francisco Bangoy International Airport (DVO): All the operations will be managed from the main integrated terminal at this airport. 

Philippine Airlines Top International Destinations

With Philippine Airlines, you get a range of international destinations that you can travel to. Below is a list of the top international destinations for you to pick from, so take a look at it: 

  • Brisbane (BNE)
  • Melbourne (MEL)
  • Perth (PER)
  • Sydney (SYD)
  • Phnom Penh (KTI)
  • Toronto (YYZ)
  • Vancouver (YVR)
  • Beijing (PEK)
  • Guangzhou (CAN)
  • Quanzhou (JJN)
  • Shanghai (PVG)
  • Xiamen (XMN)
  • Guam (GUM)
  • Hong Kong (HKG)
  • Denpasar (DPS)
  • Jakarta (CGK)
  • Fukuoka (FUK)
  • Nagoya (NGO)
  • Osaka (KIX)
  • Sapporo (CTS)
  • Tokyo (NRT)
  • Tokyo (HND)
  • Kuala Lumpur (KUL)
  • Port Moresby (POM)
  • Doha (DOH)
  • Riyadh (RUH)
  • Singapore (SIN)
  • Busan (PUS)
  • Seoul (ICN)
  • Taipei (TPE)
  • Bangkok (BKK)
  • Dubai (DXB)
  • Honolulu (HNL)
  • Los Angeles (LAX)
  • New York City (JFK)
  • San Francisco (SFO)
  • Seattle/Tacoma (SEA)
  • Da Nang (DAD)
  • Hanoi (HAN)
  • Ho Chi Minh City (SGN)

Top Philippine Airlines Routes

Philippine Airlines offers connections to most destinations worldwide. Some of the routes are more traveled and preferred by people due to their convenience. Below is the list of the popular routes of Philippine Airlines: 

  • Cebu to Manila (CEB to MNL)
  • Davao City to Manila (DVO to MNL)
  • Caticlan to Manila (MPH to MNL)
  • Cagayan de Oro City to Manila (CGY to MNL)
  • Iloilo City to Manila (ILO to MNL)
  • Bacolod City to Manila (BCD to MNL)
  • Singapore to Manila (SIN to MNL)
  • Cebu to Davao City (CEB to DVO)
  • Manila to Puerto Princesa (MNL to PPS)
  • Tagbilaran to Manila (TAG to MNL)
  • Zamboanga City to Manila (ZAM to MNL)
  • Bicol to Manila (DRP to MNL)
  • Tacloban to Manila (TAC to MNL)
  • Hong Kong to Manila (HKG to MNL)
  • Cebu to Del Carmen (CEB to IAO)
  • Busunga to Cebu (USU to CEB)
  • Bangkok to Manila (BKK to MNL)
  • Cebu to Cagayan de Oro City (CEB to CGY)
  • General Santos City to Manila (GES to MNL)
  • Butuan City to Manila (BXU to MNL)
  • Bacolod City to Cebu (BCD to CEB)
  • Manila to Dumaguete (MNL to DGT)
  • Manila to Cotabato City (MNL to CBO)
  • Taipei to Manila (TPE to MNL)
  • Tokyo to Manila (TPE to MNL)
  • Osaka to Manila (KIX to MNL)
  • Cebu to Caticlan (CEB to MPH)
  • Manila to Laoag (MNL to LAO)
  • Caticlan to Cebu (MPH to CEB)
  • Los Angeles to Manila (LAX to MNL)
  • Tokyo to Manila (NRT to MNL)
  • Cebu to Iloilo City (CEB to ILO)
  • Basco to Angeles City (BSO to CRK)
  • Tacloban to Cebu (TAC to CEB)
  • Butuan City to Cebu (BXU to CEB)
  • Hanoi to Manila (HAN to MNL)
  • Angeles City to Busuanga (CRK to USU)
  • Kuala Lumpur to Manila (KUL to MNL)
  • Dipolog City to Manila (DPL to MNL)
  • Cebu to Puerto Princesa (CEB to PPS)
  • Ho Chi Minh City to Manila (SGN to MNL)
  • Jakarta to Manila (CGK to MNL)
  • Brisbane to Manila (BNE to MNL)
  • Guam to Manila (GUM to MNL)
  • Manila to Shanghai (MNL to PVG)
  • Tokyo to Cebu (NRT to CEB)
  • Fukuoka to Manila (FUK to MNL)
  • Shanghai to Manila (PVG to MNL)
  • General Santos City to Cebu (GES to CEB)
  • Roxas, Capiz to Manila (RXS to MNL)
  • San Francisco to Manila (SFO to MNL)

Philippine Airlines Code Share Partner

Philippine Airlines has many code-share partners, which help them provide their customers with more options to travel to and discover the beauty of their destinations. Below is the list of the code share partners of Philippine Airlines: 

  • Air Macau 
  • Alaska Airlines
  • All Nippon Airways
  • American Airlines
  • Bangkok Airways
  • Cathay Pacific
  • China Airlines
  • Garuda Indonesia
  • Gulf Air
  • Hawaiian Airlines
  • Malaysia Airlines
  • Qatar Airways
  • Royal Brunei Airlines
  • Saudia
  • Singapore Airlines
  • Turkish Airlines
  • Vietnam Airlines
  • WestJet
  • XiamenAir

Types of Classes of Philippine Airlines and their Facilities

For individuals with diverse needs and requirements, Philippine Airlines offers four distinct classes to suit your preferences. These classes are diversified according to the budgetary requirements of the people and the services that they want to experience. You can select the class you wish to travel in when booking your flight ticket, so read about the services they offer and then make a decision accordingly. Below are the Philippine Airlines types of classes: 

1. Philippine Airlines Economy Class: This is the lowest and simplest class of Philippine Airlines, which has the basic facilities that you will need on your flight journey. 

  • Use the soft pillow, blankets, and headphones on your flight journey. 
  • Access to the 11-inch in-flight entertainment unit for movies, shows, and music. 
  • Savour the delicious and hot meals on both domestic and international flights. 

2. Philippine Airlines Comfort Class: When you choose comfort class, you will get facilities at the airport as well as on the flight. 

  • Get dedicated check-in counters at the airport. 
  • Access to the Mabuhay Lounge to relax. 
  • You will get gourmet sandwiches on your flight journey. 

3. Philippine Airlines Premium Economy Class: With the basic facilities of Economy class, you will get better services that will bring you close to the business class. 

  • Use the priority check-in, baggage handling, and the boarding services. 
  • Relax on the extra comfortable recliner seats. 
  • Pick your meal and drinks from the fantastic menu. 

4. Philippine Airlines Business Class: The business class of Philippine Airlines is the best to travel in. You will get to experience the best that Philippine Airlines has to offer. 

  • Rest on the fully flat bed with your duvet. 
  • Select your meal from the world-class dining menu.
  • Use the in-flight entertainment units and the wifi network. 

Philippine Airlines Booking Process using Travomint

When you choose to travel with Philippine Airlines, you can be assured of an exquisite experience, not just in-flight, but also at the airport. They will take care of all your needs and also the special requests. All in all, choosing to travel with Philippine Airlines will prove to be a good decision. You will be well taken care of by the customer service team of the airlines, and that is going to make the journey seamless. For a similar kind of seamless booking experience, you can trust Travomint. We will help you get the best experience on your Philippine Airlines flight and also save on your reservation. Read the steps written below and then apply: 

  • Visit the official Travomint website at www.travomint.com.
  • On the main page, you will see the reservation box. 
  • Fill in the details of your trip, including the travel date, departure, and arrival location.
  • Provide the number of people who are traveling together. 
  • Select the booking that suits you. 
  • Pay for the bookings. 
  • You will get a confirmation code at your email address. 

Philippine Airlines Flight Change or Cancellation Policy

Philippine Airlines allows you to change or cancel your flight ticket because they understand that plans often don't work out as expected. Nothing is so sure that your plans cannot be altered after you book the ticket. For those times when you need to change or cancel a flight with Philippine Airlines, it's essential to review the policies first to determine your eligibility and other relevant details. Read the Philippine Airlines Flight Change or Cancellation Policy below:

  • If you want to apply for a flight change or cancellation on a Philippine Airlines flight ticket within 24 hours of booking the reservation, you will not be required to pay the service fee. This only applies if the flight departure is more than a week away. 
  • You must apply for a Philippine Airlines flight change or cancellation at least 2 days before the flight's departure. After that, your request will not be accepted, and it will be counted as a No-Show. 
  • When applying for a Philippine Airlines flight change or cancellation, you must pay the fees associated with your fare type. The Economy has to pay PHP 2,300, Comfort has to pay PHP 1,000, while Business has to pay PHP 1,200. 
  • You can only apply for the flight change or cancellation on your Philippine Airlines ticket if your fare type allows it. 
  • If you have used a third-party service to book your Philippine Airlines flight, contact them for assistance with your flight change or cancellation request. 
  • If your flight is changed or cancelled by Philippine Airlines, you will have the option to rebook on your preferred date or apply for a cancellation. 

Philippine Airlines Flight Change or Cancellation Process

If you want to continue with applying for a flight change or cancellation with Philippine Airlines, then you should read the process written below: 

  • Go to the official website of Philippine Airlines at www.philippineairlines.com.
  • Click on the "Manage Booking" option. 
  • Fill out the Booking Reference and Last Name. 
  • Select the reservation from the itinerary. 
  • Apply for a flight change or flight cancellation from there. 
  • Pay the fare difference and any applicable fees. 
  • You will get a confirmation email with the updated information. 

Philippine Airlines Refund Policy

When your plan is not working out and you have two options to choose from, either changing the flight ticket or cancelling it. For those who are uncertain about the plan to the extent that they decide to cancel their Philippine Airlines flight ticket, they may wonder about the refund they will receive and how long it will take to process. So, the refund policy of Philippine Airlines is at your disposal, and you can read it below and clear all your doubts: 

  • If you have applied for a Philippine Airlines flight cancellation within the working hours of the date of booking the flight, you are eligible to receive a full refund. 
  • You will only get a refund if you have purchased a refundable flight ticket. For non-refundable travel credits, a refund will not be issued. 
  • You must request a refund from Philippine Airlines within one year and one month of the original ticket booking date. 
  • You can only apply for a refund with Philippine Airlines if you have bought the ticket directly from them. 
  • If you have not used the ticket, you will only receive a refund for your cancellation. 
  • If the flight is cancelled due to a significant delay, a schedule change, the death of an immediate family member, or COVID-19, you may be eligible for a full refund of the amount. 
  • For a refund on Philippine Airlines international tickets, the deadline is 24 hours before departure. For domestic flights, the deadline is 4 hours before departure. 
  • You must provide the airline with the necessary documents for a refund application, including a valid passport, a photo ID, a booking ticket, and a power of attorney. 
  • You will receive the refund within two to four weeks of submitting your request at your original mode of payment. 

Steps to Apply for a Refund from Philippine Airlines?

After reading the refund policy of Philippine Airlines, you can proceed by applying for it. You can apply for a refund in the same way that you cancelled your ticket. The steps are clearly outlined below, so you can follow them and complete the process. 

  • Visit the official website of Philippine Airlines at www.philipineairlines.com.
  • Click on the Manage option. 
  • Select Manage Booking. 
  • Write your booking details and the last name. 
  • Select the Flight Cancellation option. 
  • Apply for a refund. 
  • You will receive an email with an update on your refund status. 

Philippine Airlines Seat Upgrade

All classes of Philippine Airlines are available for you when booking your flight ticket. Still, sometimes, in a hurry, you can make a decision that you might regret later, like not booking the class with maximum services and benefits. When this happens to you, you don't have to worry about a single thing, and you have no time to apply for a seat upgrade with Philippine Airlines. There are two ways to apply for a seat upgrade with Philippine Airlines: directly upgrading at check-in or bidding. To apply early, you can use the bidding method, and the steps are written below: 

  • Go to the official website of Philippine Airlines at www.philippineairlines.com. 
  • Click on the Prepare option. 
  • Select the myPAL Travel Boost. 
  • From the list, select the myPAL Upgrade option. 
  • Fill in your booking details to check the eligibility. 
  • Make a bid to upgrade. 
  • Provide the credit card details. 
  • You will receive a confirmation email. 

Philippine Airlines Loyalty Program

The frequent flyer program of Philippine Airlines is called Mabuhay Miles. It has four different tiers, which can be accessed based on the number of miles you have: Classic, Elite, Premier Elite, and Million Miler. These miles can be earned in multiple ways, such as by booking a flight with Philippine Airlines or by using the partner credit cards to make purchases or bookings. Later, you have the option of redeeming those miles for other services. Anyone can join for free and then start exploring all the benefits that come with it. 

Benefits of Joining the Mabuhay Miles

The loyalty program of Philippine Airlines is all about the benefits you can earn, making your trip more enjoyable. You can read the benefits of Mabuhay Miles written below: 

  • You will get an additional 10 kg luggage allowance. 
  • Enjoy priority boarding, luggage handling, check-in, and airport standby services. 
  • You can relax in the comfortable and luxurious Mabuhay Lounges and also some VIP Lounges at other international airports. 
  • You will get miles, which can be used to book a flight ticket, upgrade seats, or get any other complimentary services. 
  • Dine and Shop using your miles. 

Steps of Joining Mabuhay Miles

After reading the benefits, do not deprive yourself of them and quickly join the loyalty program membership of Philippine Airlines: 

  • Go to the official website of Philippine Airlines at www.philippineairlines.com.
  • Click on the Mabuhay Miles option. 
  • Select the Tier in which you want to enroll. 
  • Click on the enroll option. 
  • Provide the necessary details.
  • Click on submit. 
  • Log in with the provided information.

Philippine Airlines Group Booking

If you are tired of solo traveling, consider gathering your school group, college group, or cousins to explore and embark on an adventure together. That way, you can apply for a group booking with the best, Philippine Airlines, and receive the best offers, as well as exclusive services. Before you apply, you have to consider the Group Booking Policy of Philippine Airlines and see the eligibility: 

  • If the number of members traveling is more than nine, then you are eligible for a group booking with Philippine Airlines. 
  • You must thoroughly review the information provided by the agent, as changes are not permitted after submission. 
  • All group members will be assigned the same fare type. 

Steps of Group Booking with Philippine Airlines

You can apply for a group booking of Philippine Airlines by filling out a form. This is a much convenient method and will save time. 

  • Go to the official website of Philippine Airlines at www.philippineairlines.com.
  • Click the "Book" option at the top. 
  • Select the Group Booking option. 
  • Click on the "Group Booking Request Form" link. 
  • From the list, select the group booking option. 
  • Complete the form with personal, contact, and travel information. 
  • The agent will present the quote. 
  • You can accept it. 
  • Pay the amount in advance. 
  • You will receive a confirmation email at the email address you provided. 

Philippine Airlines Name Change and Date of Birth Change

Did you make an error in typing your name while booking the Philippine Airlines flight ticket? Worry not, it can be corrected. Philippine Airlines will assist you in obtaining the correct flight ticket, enabling you to travel. Read the Name and date of birth change policy of Philippine Airlines below: 

  • If you want to correct the name or the date of birth on your Philippine Airlines flight ticket, then you can only alter up to three typos. 
  • You will be charged for the name changes that you are applying for. 
  • You have to contact the Philippine Airlines to correct the error. 
  • If you are applying for a name change, you must provide the relevant documents to the agent, such as a marriage certificate or a divorce decree, as proof of the change.  
  • You must provide the agent with a government-verified document to support the name change. 

Philippine Airlines International Travel Rules

When planning to book an international flight ticket with Philippine Airlines, be sure to also consider the non-negotiable travel rules. Without considering these, you will face issues and will not be allowed to continue your travel:

  • When traveling internationally with Philippine Airlines, you are required to carry your passport, identification cards, and flight ticket. 
  • The airport process can be time-consuming, so it's recommended to arrive at the airport 2-3 hours before the flight's departure. 
  • If you are traveling to another country, you should check the visa requirements for you and your child. 
  • When traveling with your child but not your spouse, you must carry a permission slip from the other parent stating that they are aware of and consent to the trip. 

Philippine Airlines Last Minute Deals

  • Join the Philippine Airlines loyalty program: By joining the loyalty program, you can book complimentary flight tickets, seat upgrades, and also use many discount offers. 
  • Incognito Mode: By using incognito mode for searching for Philippine Airlines flight tickets, you will see the actual rate of the flight ticket, without any added fees. 
  • Payment Method: By using the online payment method to book your Philippine Airlines flight ticket, you will receive better rates than those offered offline. 
  • Newsletter: You can subscribe to the newsletter of Philippine Airlines and get regular updates directly from them about any sales or discounts. 
  • Social Media: For updates related to the sales and offers, you can also follow Philippine Airlines on all the social media handles. 

Philippine Airlines Cheapest Time and Date of Booking Flight

Everyone wants to have the opportunity to travel affordably and save money to add more adventures to their trip. Only some of them know how to actually get those. You can read the points below and get ahead: 

  • To get the cheapest flights with Philippine Airlines, try booking your flight tickets mid-week, especially on Wednesdays and Thursdays. People who have been attempting to look during these days at midnight have got the results. 
  • You can also try booking using Travomint. We will offer you exclusive deals and some of the best services to make your flight journey memorable. 
  • For the cheap flights of Philippine Airlines, people have begun searching for the ideal ticket months in advance of the travel date. 

Frequently Asked Questions

1. Is it safe to travel with Philippine Airlines?

Yes, it is absolutely safe to travel with Philippine Airlines. 

2. Do I have to pay for the flight change if I have booked a Business class ticket with Philippine Airlines?

No, you will not have to pay the fee for a flight change if you have booked a business class ticket with Philippine Airlines. 

3. Will Philippine Airlines allow me to cancel the flight ticket 24 hours before departure?

Yes, Philippine Airlines will allow you to cancel the flight ticket 24 hours before the flight departure. 

4. Can I apply for a seat upgrade at the time of check-in with Philippine Airlines?

Yes, you can apply for a seat upgrade directly at check-in time with Philippine Airlines. 

5. Do all the members in the group booking of Philippine Airlines have to travel on the same fare?

Yes, all members in the Philippine Airlines group booking must travel on the same fare type. 

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