• 06 May, 2024
  • Travel tips
  • Travomint

What is the LATAM refund policy?

There are times when passengers are compelled to cancel the journey. They look forward to different things that usually come after it, for example, the refund policy, whether the airline initiates a refund, whether they get a 100% refund, who is eligible, and other things; so, if you go through the tabs, you will know about different things, such as its rules, policy, when you must apply for a refund, the procedures to get it, and other things. You are advised to jot down every piece of information; please look:

Unlock the Refund rules on LATAM. 

It is always recommended that fliers be aware of the LATAM Refunf policy so they can avoid any surcharges imposed by the airline and you can get a 100% refund. Despite all these norms, there are some things to consider that will make you more alert towards the times you decide to cancel your journey for a refund. You are requested to take note of the following points and understand about the same; 

  • If you cancel the journey within a window of 24 hours of the booking, the chances of getting a 100% refund go high. 
  • If you are a non-refundable ticket holder, you may not get a refund for flights being canceled after 24 hours of the booking; instead, you will get travel vouchers, credits, etc. However, if you do so within 24 hours of the booking day, you will get 100% cashback. 
  • The vouchers offered for non-refundable ticket holders are valid for a certain period of time; thus, it is recommended that you keep an eye on them. 
  • For all LATAM members or elite club members, there is an advantage of canceling a flight anytime before the departure and availing of a refund. However, there may be some charges imposed by the airline. 
  • If the airline cancels the journey, you can choose to select another flight or a refund. However, you can also ask for compensation if the flight was delayed due to internal management failure. 
  • If you need more information on the LATAM refund policy, you can contact the officials, who will listen to your concerns and offer proper resolutions. 

Understand the different procedures for getting a refund on LATAM.

Get a refund via the website. 

It is no less than a scary dream for any flier to cancel the journey and request a refund. This basically compels you to follow the procedure, take more headaches to complete all the formalities, etc. However, no need to worry; for your convenience, below are the steps you need to follow. This will take around 3-5 minutes to complete the process; please have a look:

  • Visit the official LATAM webpage to begin the process. 
  • Head towards the “Manage My Bookings” tab and click it to move to the next section.
  • Enter the PNR Number, name, last name, destination, etc., to find your flight. 
  • Go to the “Edit My Flight” option and hit the “Flight Cancelation” tab.
  • Once done, you may get a refund form; you must fill it out and provide all the information, and the agents will consider your request and initiate a refund. 

Call the official and ask for a refund. 

Consider another method to request a refund on LATAM via phone call. LATAM understands the requirements of fliers, and if they cannot follow the established procedure on its website, they will keep searching for the methods here and there. Thus, all you need to do is dial the LATAM Airlines phone number 1 (866) 435-9526, and the official will assigned who will listen to your issues related to refund and complete the process. Ensure to choose the appropriate IVR to get a real person.

NOTE: Remember to keep all the ticket-related information handy so you can provide it to the official when asked. 

Approach the help desk and ask. 

There is another way to ask the official for a refund after canceling your journey with LATAM, and that is to approach the agent at the help desk. Ensure you are carrying all the documents at the airport, and if you are eligible under its refund policy, the airline will complete the process on your behalf. 

How long does LATAM take to initiate a refund?

If you have applied for a refund on LATAM, they will take some days to process the refund and to know about the same; you are requested to take note of the following points;

  • The airline may take around 7 business days to process a refund. 
  • If it is delayed, you are advised to get a hold of a LATAM official who will iron out the complexities. 

What is a 24-hour refund rule on LATAM?

If you cancel the journey and request a refund within 24 hours of the booking day, you can get a 1005 refund. Get detailed information of LATAM Airlines flight cancellation policy.

What if you do not request a refund within 24 hours?

The airline imposes charges if you do not cancel the journey and request a refund within 24 hours of the booking day.