• 16 Sep, 2024

United Airlines is on its way to bringing about one of the most advanced technological changes and enhancing the in-flight experience of the passengers as it has signed the largest industry agreement of its kind with SpaceX to offer Starlink's reliable, uninterrupted, and fast Wi-Fi service to the concerned airline's mainline and regional aircraft without any charges. Through this facility, passengers will soon be able to enjoy the same low-latency and high-speed internet connectivity on the air as they experience on the ground.

Seamless Connectivity at 35,000 Feet

Scott Kirby, CEO of United Airlines , said in the announcement, "Everything you can do on the ground, you'll soon be able to do onboard a United plane at 35,000 feet, just about anywhere in the world." Furthermore, he stated, "This connectivity opens the door for an even better inflight entertainment experience, in every seatback - more content, that's more personalized. United's culture of innovation is, once again, delivering big for our customers."

Starlink’s Advanced Technology on United Flights

"We're excited to team up with United Airlines to transform the inflight experience. With Starlink onboard your United flight, you'll have access to the world's most advanced high-speed internet from gate to gate, and all the miles in between," said Gwynne Shotwell, SpaceX President and Chief Operating Officer. This explicitly indicates that United Airlines free Wi-Fi will be a game-changing step towards the inflight internet service and enable them to provide astonishing experiences in the air, such as access to social media, streaming services, gaming, and more, on the passenger's seatback screens and personal devices simultaneously.

Rollout and Testing Timeline

According to the sources, this technology is expected to be used on more than 1,000 aircraft of the concerned airline over the next several years. The airlines said that they will commence the testing in early 2025, and the first passenger flights with this service are expected later in the year. Unarguably, the Starlink partnership with United Airlines will be one of the most notable remarks in the history of flight advancement in technologies because United will be the world's first carrier to commit to offering Starlink service at such a massive scale.

Benefits Beyond Passenger Connectivity

The United Starlink Wi-Fi facility is not only beneficial to the passengers but also advantageous to the airline's frontline employees, including flight attendants, gate agents, pilots, and technicians, who all rely on mobile devices to conduct and manage their operations and serve consumers. This service will facilitate workplace productivity, e-commerce, social media exploration, live streaming, and live support with the United app and website.