When it comes to travel, every traveler—whether a first-timer or a frequent flyer—seeks out reviews and explores multiple websites. Many platforms are available online where travelers can find reviews related to flights, hotels, and transfer bookings, and Tripadvisor is one of the most popular. A common question that arises is, “Is Tripadvisor a good website for reviews?” At Travomint, we strive to make our customers' experiences easier, whether it's regarding bookings or any other travel-related inquiries.
Are the reviews on TripAdvisor genuine?
Before answering, one must know about the company’s profile, background, and other things.
TripAdvisor was established in 2000 as a review website, and with the passing of time, it has been claimed to be an online travel agency. But here we are discussing the facts about the genuine reviews published on their website about other companies. TripAdvisor has been criticized for providing Fake Reviews since its establishment, and there have been too many articles published on top-notch websites regarding that. Here’s a list of a few allegations and investigations that the company has already faced:
- In March 2014, Tripadvisor's Chinese site came under scrutiny when a user was found to have reviewed 51 Parisian restaurants in one month, while also reviewing 50 hotels in other countries.[69]
- Separately, in November 2017, Oobah Butler, a journalist for Vice Media, claimed to have made money posting positive reviews for restaurants he never visited, in exchange for payment.[70] Source: https://en.wikipedia.org/wiki/Tripadvisor
- In September 2019, consumer organization Which? said Tripadvisor was still failing to stop fake reviews. Its survey of nearly 250,000 reviews for the ten top-ranked hotels in ten popular tourist destinations around the world found that one in seven had "blatant hallmarks" of fake positive reviews.[71][72] Source: https://en.wikipedia.org/wiki/Tripadvisor
- TripAdvisor defends itself against the claim that up to one in seven reviews might be fake. (Source: https://edition.cnn.com/travel/article/tripadvisor-fake-review-investigation/index.html )
- TripAdvisor accused of deleting reviews that raised red flags (Source: https://www.cbsnews.com/news/tripadvisor-accused-of-deleting-reviews-that-raised-red-flags/)
Has Travomint ever faced any fake reviews from TripAdvisor?
Of course, we have also found too many negative reviews against our website (Travomint.com) by users at Tripadvisor that are completely illogical and fake. The users who reviewed Travomint on TripAdvisor have never made any bookings with us, and they are completely fake. It is the responsibility of Tripadvisor to verify the reviews before posting anything against a reputable company.
What does Tripadvisor do with such fake reviews?
There are too many marketing strategies that companies often apply to gain a customer base, and Tripadvisor also does. The reviews about any company (like TravoMint.com) posted to TripAdvisor's websites help it rank on Google SERP, and it uses this ranking to attract customers to its website for booking.
We hope the information provided above helps you understand the uniqueness of reviews posted on the TripAdvisor website. At Travomint, we always recommend conducting thorough research on a review company before deciding to choose an online travel agency for your next dream destination. This is important because sometimes we overlook reputable and budget-friendly websites due to the presence of fake reviews.
