• 16 Mar, 2024
  • Travel tips
  • Travomint

Can you cancel a non-refundable Air Canada flight?

"Air Canada" is Canada's largest air carrier and offers plane services to six continents. Suppose you have purchased non-refundable tickets for traveling and now want to refuse its services because of a plan change; you will mainly be allowed travel credit as refunds. You will hardly find any refundable amounts when you cancel your non-refundable ticket before the original trip. So, to avoid any confusion over the non-refundable tickets and their related features, you can refer to this blog or directly contact the Air Canada customer executives and clarify your doubts before using its services.

What are the various terms and conditions for Air Canada refunds and ticket cancellations?

Air Canada allows flexible cancellations of your refundable or non-refundable tickets with some conditions. You can read Air Canada's refund and cancellation policy in detail to avoid any mistakes at the time of refusing tickets or its services. The given discussed points will guide and help you with easy cancellations and refunds.

  • Air Canada offers full refunds to you when you cancel your tickets within 24 hours of booking or during risk-free time zones.
  • Full or partial refunds will be given when you deny Air Canada services after 24 hours of reservation.
  • Air Canada Refunds are based on fare types and depend on time for flight cancellations as per the rules.
  • For refundable tickets, you will receive full or partial refunds in the original payment mode only after flight cancelations.
  • But, in the case of non-refundable Air Canada tickets, you will get travel credit for future bookings in the name of refunds.
  • According to the rules, Air Canada allows refunds or travel credit only when you are eligible.
  • As per the recent Air Canada policy, you will be entitled to a refund when your tickets are canceled correctly after following proper guidelines or the flight is delayed for 3 or more hours for a genuine cause.
  • Air Canada provides complete refundable amounts to the original payment mode when your tickets are canceled because of technical causes or overbooking.
  • You cannot claim the refunds at Air Canada directly when you have earlier booked your tickets through any other travel agency or agent. You should reach them directly and request cancellation along with refunds.
  • For any uncontrollable reasons, you will not find refunds or travel credit from Air Canada even after ticket cancellation. But, you can rebook available tickets for the same destination and class without extra charges.
  • At the time of boarding, if you face medical challenges or death in the family, you can cancel your Air Canada flights for free and request refunds.

How to cancel Air Canada flights and apply for refunds online?

Air Canada ticket cancellation and refunds online are the most feasible ways. While going with the correct online steps, you can easily cancel your Air Canada flight and request a refund.

  • Open the Air Canada web page: https://www.aircanada.com/
  • Choose the Manage your booking option from the top header.
  • Enter your booking code/ticket number and last name to find the ticket details.
  • You can now choose the cancellation button to cancel your Air Canada flights.
  • After the ticket cancellation, a refund request link will appear on the screen.
  • You can open the refund request form and fill in all important details like name, ticket number, phone number, email, and other required information.
  • You should also describe the reasons for cancellation in the comments box and attach the available screenshots for easy refunds.

Air Canada representatives will check your fare types and cancellation times and help you with refunds or travel credits after some business days. In between, you can also check your refund status from the Air Canada official website.

Does Air Canada allow ticket cancellation and refunds over the Phone?

Yes, Air Canada also allows ticket cancellations and refunds over the Phone. To get the refunds over the phone, you should call Air Canada customer service, at +1-888-247-2262 anytime and request them first to cancel your flights. Air Canada agents will ask for your booking code and the last name to cancel the flight tickets. The educated executives will help you with ticket cancellations and also inform you about the cancellation fees if they exist. Thereafter, you can also inquire about the refund process on the same call and share some required details like name, email, contact number, and cancellation number. Air Canada representatives will request the refunds after checking your eligibility and allow you to wait for some business days.

How long do Air Canada refunds take after cancellation?

Once your Air Canada tickets are canceled, you can request a refund and wait for some time. The average time that Air Canada may take to initiate the original refunds is 7 to 10 business days. It may take 20 to 30 office days if you have purchased Air Canada fight tickets in cash or have any critical issues related to the refunds.

So, with the above process and correct rules, you can obtain the Air Canada refunds.