• 20 May, 2024
  • Travel tips
  • Travomint

Can I cancel my Copa flight at the last minute and get a refund?

While traveling, the emergency can occur without any prior notice and reference to this if you have made a reservation with Copa, and before boarding the flight, you need to cancel it due to some unforeseen events. You can cancel the ticket and get a refund from the airline, but there are specific rules under which you can request a refund. You can also connect with the customer service representative, who will resolve all the queries instantly. To make it more convenient, we have mentioned the refund policies of Copa in the below-mentioned points:

  • The passenger who faces any medical emergency or due to the sudden death of a close member or friend needs to submit the required certificate at the helpdesk to cancel the flight and get a refund.
  • If the flight gets delayed by more than three hours, the passenger can cancel the flight and request a refund to Copa.
  • Copa provides a refund if the flight gets canceled without any prior notice.
  • If your flight is delayed for more than two hours and you miss the connecting flight, the airline will refund you.
  • The passenger who paid for any additional services is not refundable to them.

How do I cancel my Copa flight and get a refund?

Copa provides numerous ways to cancel the flight and get a refund. You can select the medium for it. You do not need to bother if you have the most minor information about the process; some modes are mentioned in the read below.

Cancel the flight through an online medium:

You can use the online support to cancel the flight and request a refund. It is one of the expeditious and meticulous ways. To utilize this mode, you must go through the steps described below:

  • Access to the official website of Copa.
  • On the homepage, you will get the option, Manage My Booking option. Click on that.
  • Now, fill out the booking code and last name of the passenger in the following sections. Tap on the Continue option.
  • It will move to a new page and you will get the details of the flight. Scroll down and select the Cancel Flight link.
  • Once, you cancel the booking, you will see the option Request A Refund. Tap on that.
  • Fill out the form and attach the required papers with it.
  • After completing the process the airline will send a validation message on your email or mobile phone. Read more about 24-hour cancellation policy.

Cancel the flight by using the phone call support:

You can also use the phone call medium to cancel the booking with Copa. It is one of the effective ways and you need to dial 1 786 840 2672, the customer support number. Once the call gets connected follow the instructions provided below:

  • You will acquire the directions from the automated voice of the computer.
  • It will assist you with the IVR menu. Listen to it carefully.
  • Depending on the query, select the key and the call will be forwarded to the agent. 
  • They will provide the solution for all the flight-related queries within a few minutes.